Refund Policy

Refund & Returns Policy

Returns

Most items are covered by our 30-day return policy. This does not affect your statutory 14-day right of withdrawal under EU consumer law.

To be eligible for a return, items must be unused, in their original condition, and returned in original packaging.

Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect.

---

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within a reasonable timeframe after inspection.

Original shipping costs are non-refundable, except where required by law.

---

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at
support@gaelicnest.com within 5 business days of delivery.

Please include:

• Your order number

• Clear photos of the item and packaging

• A brief description of the issue

We will arrange a replacement or appropriate resolution at no additional cost.

---

Items Not Eligible for Return

Items may not be eligible for return if they:

• Show signs of use

• Are returned without original packaging

• Are damaged due to misuse or improper handling

Any product-specific return limitations will be clearly stated on the product page.